Our Privacy Policy
HANKOOL Legal & Governance Consulting recognizes the importance of privacy and the sensitivity of personal information.AsLegal Consultantswehaveaprofessionalobligationtokeepconfidentialallinformation we receive within our privileged relationship with our clients.
We are committed to protecting any personal information we hold. This Privacy Policy outlines how we manage your personal information and safeguard your privacy.
Your Privacy Rights
Hankool Consultancy is responsible for the personal information we collect and hold. To ensure this accountability, we have developed this policy, and trained our lawyers and support staff about our policies and practices.
Consent
In most cases, we shall ask you to specifically consent, if we collect, use, or disclose your personal information. Normally, we ask for your consent in writing, but in some circumstances, we may accept your oral consent. Sometimes, your consent may be implied through your conduct with us.
Personal information is any information that identifies you, or by which your identity could be deduced.
If we did not collect and use your personal information, we could not provide you with Hankool’s consultation services as we use the personal information you provide us with to book a consultation for you with us.
Hankool Consultancy provides legal and governance consultancy services and products to a wide range of clients. In doing so, it produces direct marketing materials concerning its services and developments in the law.
Primarily, the Hankool web site is purposed towards the provision of services. We ask you to provide us personal information, often when you book for a consultation with us. Should we request information from you, it will be clear what our intended use is, and that’s what we will use the information for.
We collect information only by lawful and fair means, and not in an unreasonably intrusive way. Wherever possible we collect your personal information directly from you, both at the start of a retainer and in the course of our representation.
Sometimes we may obtain information about you from other sources, for example:
- Your insurance company;
- Your real estate agent in a property transaction;
- From a government agency or registry;
- Your employer, if we are acting for you, at its request;
- Your accountant.
Use of Your Information
We use your personal information to provide legal and governance advice and services to you, to administer our client (time and billing databases) and to include you in any direct marketing activities. If you tell us that you no longer wish to receive information about our services, or about new developments in the law, we will not send any further material.
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience. Your information helps us to better respond to your individual needs.
- To improve our website. We continually strive to improve our website offerings based on the information and feedback we receive from you.
- To improve customer service.Your information helps us to more effectively respond to your customer service requests and support needs.
Hankool Consulting does not disclose your personal information to any third party to enable them to market their products and services. For example, we do not provide our client mailing lists to other law firms.
Disclosure of your Personal Information
Under certain circumstances, Hankool Consulting will disclose your personal information:
- When we are required or authorized by law to do so, for example if a court issues a subpoena;
- When you have consented to the disclosure;
- When the legal services we are providing to you requires us to give your information to third parties (for example a lender in a real estate mortgage transaction) your consent will be implied, unless you tell us otherwise;
- Where it is necessary to establish or collect fees;
- If we engage a third party to provide administrative services to us (like computer back-up services or archival file storage) and the third party is bound by our privacy policy;
- If we engage expert witnesses on your behalf;
- If we retain other law firms at your request, and on your behalf;
- If the information is Publicly Available Personal Information.
Updating Your Information
Since we use your personal information to provide legal and governance services to you, it is important that the information be accurate and up-to-date.
If during the course of the retainer, any of your information changes, please inform us so that we can make any necessary changes.
Hankool Consultancy takes all reasonable precautions to ensure that your personal information is kept safe from loss, unauthorized access, modification or disclosure. Among the steps taken to protect your information are:
- Premises security;
- Restricted file access to personal information;
- Deploying technological safeguards like security software and firewalls to prevent hacking or unauthorized computer access;
- Internal password and security
Access to Your Personal Information
You may ask for access to any personal information we hold about you.
Summary information is available on request. More detailed requests which require archive or other retrieval costs may be subject to our normal professional and disbursement fees.
Correcting Errors
If Hankool Consultancy holds information about you and you can establish that it is not accurate, complete and up-to-date, Smith & Partners will take reasonable steps to correct it.
Whenever it is legal and practicable, we may offer the opportunity to deal with general inquiries without providing your name (for example, by accessing general information on our website).
Your rights to access your personal information are not absolute. We may deny access when:
- It is required or authorized by law (for example, when a record containing personal information about you is protected by solicitor-client privilege);
- To do so would reveal confidential commercial information, and the personal information cannot be severed from the record;
- To do so could reasonably be expected to threaten the life or security of another individual, and the personal information cannot be severed from the record; or
- The information was generated in the course of a formal dispute resolution process.
If we deny your request for access to, or refuse a request to correct information, we shall explain why Hankool Consultancy does not use your personal information as a way of identifying or organizing the information we hold upon you.
Communicating with Us
You should be aware that e-mail is not a 100% secure medium, and you should be aware of this when contacting us to send personal or confidential information.
Changes to this Privacy Policy
Hankool Consultancy regularly reviews all of its policies and procedures; we may change our Privacy Policy from time to time.
Requests for Access
If you have any questions, or wish to access your personal information, please write to our Privacy Contact at info@hankoolconsultancy.com
Web Site
Our website contains links to other sites, which are not governed by this privacy policy.
On our website, like most other commercial websites, we may monitor traffic patterns, site usage and related site information in order to optimize our web service. We may provide aggregated information to third parties, but these statistics do not include any identifiable personal information.
Contact Us
Check out our practice areas
- Banking And Finance
- Corporate and Commercial
- Energy, Environment And Climate Change
- Intellectual Property Law
- Labour And Employment Law
- Legal Counselling, Regulatory, Compliance And Due Diligence
- Litigation and Dispute Resolution
- Natural Resources
- Real Estate And Construction
- Democratisation and Civil Engagement
- Governance and Rule of Law
- Elections
- Legal drafting, translation and Policy Development
